01 / BUILD
Business Launch
For new businesses that need to look credible and organised from day one.
Explore Business Launch →Business setup + back-office support
Build the base.
We back the business.
Brand, website, professional email, enquiries, quotes and follow-ups. Everything around your business, built to look professional and run better.
BASE & BACK / BUSINESS SUPPORT
From setup to support.
You focus on the work. We help build and run the business around it.
IdentityBrand, domain and a credible business setup.
PresenceWebsite, email and clear enquiry routes.
SystemsQuotes, lead tracking and simple workflows.
Back OfficeReplies, follow-ups and day-to-day admin.
What we do
One partner around the business.
Most small businesses do not need five different agencies. They need the basics built properly and someone dependable behind the scenes.
02 / UPGRADE
Business Upgrade
For established businesses with weak branding, a poor website or an improvised customer journey.
Explore Business Upgrade →03 / BACK
Your Back Office
Enquiries, customer replies, quotes, follow-ups, bookings and simple admin workflows.
Explore Back Office →How it works
Simple enough to understand.
Structured enough to scale.
We set up the essentials, remove obvious friction and then help keep the business organised as the workload grows.
01 / AUDIT
We find the gaps.
Brand, website, email, enquiry journey, quoting and follow-up.
02 / BUILD
We create the base.
Identity, digital presence, templates and core systems.
03 / CONNECT
We organise the flow.
Enquiries, quotes and customer communication move into a clearer process.
04 / BACK
We stay behind you.
Ongoing support for the admin that otherwise gets pushed to evenings and weekends.
Owner-run businesses
Good at the work.
Too busy for the office.
When you’re on a job or with a customer, the business behind the work still needs your attention.
See industriesMissed enquiries.
The phone rings while your hands are full. By the time you call back, the customer may have moved on.
Quotes sent late.
You know the job. Finding time to write it up is another matter.
Follow-ups forgotten.
A quote goes out, the next job comes in, and the follow-up slips down the list.
The Base & Back difference
Not another agency.
Not another VA.
We build the business setup and stay behind it when the enquiries start coming in.
Your identity, website and professional email are the starting point. Practical help with enquiries, quotes and follow-ups connects that setup to the everyday running of your business.
Explore back-office supportFree Business Audit
See what we would fix first.
Send us your business name and website or social profile. We will review the basics and come back with the highest-priority improvements.